News Room
NEW LOOK--ONLINE PAYMENT SYSTEM
11/15/2021
We are pleased to announce the upcoming new and improved CivicPay Online customer payment portal.
With this transition, our customers will be able to make payments more easily on more devices and with greater insight into their bills. Along with a fresher, more modern look and feel, massive improvements have been made to the way CivicPay works on mobile devices and interfaces with modern web browsers for faster payments and enhanced security.
The transition will occur on Tuesday November 16th, 2021, during business hours and any customer logins after the transition will be via the new modern portal.
IMPORTANT: This change requires NO ACTION on the part of our customers. Your usernames, passwords, stored payment profiles, and any auto-pay enrollments you have set up will all remain the same and are even safer and more secure.
Benefits to Our Customers:
•Improved Secure payment portal to prevent hacking and other attempts of cyber fraud
•One-click mobile payment feature: easy to make payments on any device
•Simple login
•Rogue Valley Sewer Services Messaging Center for important RVSS information
•Clear and well-organized account balance and payment information
•Complete billing details
Here are a few examples of the new experience our customers will see (the actual screens may look slightly different):
Login Screen:
Home Screen:
Mobile Experience:
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